Privacy Policy

Last Updated: January 1, 2025

Lunar Utility ("us", "we", or "our") operates the lunar-utility.xyz Website and the Discord Application (referred to as the "service" or "bot").
By using our Website and Bot, you acknowledge that you have read, understood, and agree to this Privacy Policy in its entirety. If you do not accept all the terms stated in this Privacy Policy, please refrain from using the Website and Bot.
  • We Don't Sell Your Data: At Lunar Utility, we prioritize the privacy and security of your data. We do not sell your personal information to third parties. Your trust is our top priority, and we are committed to safeguarding your privacy.
  • You're Not the Product: Unlike some platforms, we do not treat your data as a commodity. We believe in transparency and integrity, and we do not engage in practices that compromise your privacy or exploit your data for commercial gain. You are not the product; you are our valued user.
  • Minimal Data Storage: We only store the data that is strictly necessary for the operation of our service. We adhere to the principle of data minimization, ensuring that we collect and retain only the information required to provide you with the best possible user experience.
  • Data Storage Compliance: All data stored by Lunar Utility is handled in accordance with applicable data protection laws and regulations. We take appropriate measures to protect your data from unauthorized access, disclosure, alteration, or destruction, and we regularly review and update our data handling practices to ensure compliance and maintain the highest standards of security.

Data Collected (Website)

Cookies

Please note that some of the following data is saved in your browser's storage when you view our Website.

  • Session ID: A unique token stored in your browser's storage to maintain your login session.
  • Theme Data: Information related to your selected theme preferences.
  • Last Announcement Data: Data regarding the last announcement viewed on the Website.
  • Announcement Pop-Up Settings: Settings related to the display of announcement pop-ups.
Discord Account

Please note that the following data is collected when you log into our Website using your Discord Account.

  • ID: Your unique Discord user ID.
  • Username: Your Discord username.
  • Avatar: Your Discord avatar image.
  • Refresh Token: The token used for refreshing access tokens.
  • Access Token: The token used for fetching the servers you are a member of.

Data Collected (Bot)

Please note that some of the following data is automatically collected in our database when the Bot joins your server.

  • Guild ID: We store Guild ID in our database to manage server-specific settings and ensure that modules and their features operate properly within each server.
  • User IDs, Message IDs, Channel IDs, and Role IDs: We may store User IDs, Message IDs, Channel IDs, and Role IDs in our database to support the functionality and operation of various modules and their features.
  • Message Content:
    • Suggestions Module: We may store message content in our database temporarily. When you send a message into a suggestions channel, that message content is deleted from our database when the Bot leaves the server.

Data Usage (Bot)

  • Guild ID: We use Guild ID to manage server-specific settings and ensure that modules and their features operate properly within each server.
  • User IDs, Message IDs, Channel IDs, and Role IDs: We may use User IDs, Message IDs, Channel IDs, and Role IDs to support the functionality and operation of various modules and their features.
  • Message Content:
    • Logging Module: We use message content for message update and delete logs. This data may be logged to a channel within the server.
    • Suggestions Module: We use message content for our suggestions module. When a user sends a message to a suggestion channel, this data may be used to create a suggestion embed that is sent to that channel. Additionally, the same embed, with admin actions included, is sent to the configured admin suggestion channel.

Cloudflare

  • Cloudflare Analytics (RUM): We utilize Cloudflare Analytics (Real User Monitoring) to track visitor traffic on our Website, including the geographic locations of our users. This information helps us understand our audience and improve our services.
  • Cloudflare Security Analytics: We utilize Cloudflare Security Analytics to gain insights into our Website's security performance. The data collected may include IP Addresses, Country, ASN, Request Timestamps, URL Path, and other technical information, helping us enhance our protective measures and respond proactively to security incidents.
  • Cloudflare Security Events Logging: We utilize Cloudflare's advanced security features on our Website, which may include logging data related to web traffic for security purposes. This monitoring helps us safeguard our Website from malicious activities, such as DDoS attacks and other security threats. The data collected may include IP Addresses, Country, ASN, Request Timestamps, URL Path, and other technical information.

Sentry Error Monitoring and Reporting

We utilize Sentry, a third-party error monitoring and reporting service, to help identify and diagnose technical issues that may occur while you use our Website. Sentry may collect and process certain data to facilitate the detection and resolution of errors and exceptions within our application, including:


Types of Data Collected by Sentry

Sentry may collect the following types of data during your interaction with our Website:


  • Device Information: Information about your device, such as device type, operating system, and browser version.
  • Request Parameters: Data related to your interactions with our Website, such as URL paths, HTTP headers, and query parameters.
  • Error Logs: Details about errors and exceptions that occur during the use of our Website, including error messages and timestamps.
  • Breadcrumbs: A trail of events and actions leading up to an error, which helps us track the root cause of technical issues.
  • Browser Console Logs: Logs generated by the browser’s developer console, which may include messages related to JavaScript errors, warnings, or debugging information.
  • Browser Network Requests: Information related to browser’s network requests made by the website, including API requests, responses, and any associated metadata.

Note: IP addresses and location data are scrubbed by Sentry to ensure that no personally identifiable information is collected or shared.

Use of Sentry Data

The data collected by Sentry is used for the following purposes:

  • Error Monitoring: To identify, diagnose, and resolve technical issues and errors that occur within our Website. This includes analyzing error logs, breadcrumbs, console logs, and network requests to track and fix issues that affect your experience on our Website.
  • Issue Diagnosis and Troubleshooting: By reviewing error logs, breadcrumbs, console logs, network requests, and other collected data, we can identify and troubleshoot problems more efficiently, ensuring a smoother and more reliable user experience on our Website.

Changes To This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our data handling practices or legal requirements. We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your personal information. Any updates to this Privacy Policy will be communicated to you in the following ways:

  • Announcement on Website: We will announce any changes to our Privacy Policy on our Website, ensuring that you are informed about the updates.
  • Announcement via Discord Support Server: Additionally, we will announce any changes to our Privacy Policy in our Discord Support Server, ensuring that you are informed through multiple channels.

Additionally, we will update the "Last Updated" date at the top of this Privacy Policy to reflect the most recent revision.

Request Deletion Of Data

If you would like to request the deletion of your data from our databases, please reach out to us via email at [email protected], or through our Discord Support Server.

Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our privacy practices, please do not hesitate to reach out to us. You can contact us via email at [email protected] or join our Discord Support Server.